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Services Available
Health Assured offers cover for you and your immediate family members*, 24 hours a day, 7 days a week, 365 days a year:
• Life support: Access to counselling for emotional problems and a pathway to structured therapy sessions (individuals with direct access to the service only) at your convenience.
• Legal information: For issues that cause anxiety or distress including debt management, consumer, property or neighbour disputes (individuals with direct access to the service only).
• Bereavement support: Health Assured offers qualified and experienced counsellors who can help with grief plus legal advisors to help with related legal matters.
• Medical information: Qualified nurses are on hand to offer support on a range of medical or health-related issues offering practical information and advice.
There are very few of us that manage to go through life without having to deal with personal issues at some stage or another, whether it be money worries, employment issues, dealing with a bereavement, worrying about a family member or friend, exams, it can be any number of things.
Horse Racing Ireland and equuip recognise this and have engaged the services of Health Assured to provide an Industry Assistance Programme (IAP) to help take the strain when you need some extra support. The IAP is 100% confidential, 100% free to use and is open to everyone who works in the Irish thoroughbred racing and breeding industry.
If you are worried about a problem then just pick up the phone and call the IAP, they may not be able to solve your problem outright there and then, but you will be able to speak to a trained professional who can provide responsible measured advice that will put you on the right path. Sometimes we can bottle things up inside and talking to someone can shed a different perspective on a issue, as the old saying goes, a problem shared is a problem halved. Face to face counselling is also available through the IAP if it is deemed necessary.
Your IAP is staffed by a team of highly trained and qualified professionals who are experts in fields such as well-being, family matters, relationships, workplace issues, consumer rights, and much more. You can be confident that the information you receive is accurate, up-to-date, and relevant to your particular circumstances.
It should also be noted that the IAP is not just for serious personal issues, it can be used as an information service. For instance, if you were heading to Madrid for a holiday and wanted to know of all the hotels with professional child minding facilities, the IAP can source that information for you. If you are self-employed and wanted some information about tax reliefs available to you, the IAP can source that information for you. If you purchased some goods that do not meet your expectations and you want to know your rights, the IAP can source that information for you, freeing you up to concentrate on the things that are important to you.
No problem is too big or too small for the IAP so don't be afraid to pick up the phone, to log on the the website, or to download the dedicated app (logon details for all contact methods are above). If you have any queries about the IAP please email them to equuip@hri.ie
In addition to the IAP, we are excited to offer you all access to My Healthy Advantage, Health Assured’s comprehensive health and wellbeing app.
Through My Healthy Advantage, you will have access to a range of features, all aimed at improving your health and wellbeing. These include:Available for iOS and Android devices, you can access My Healthy Advantage with the following login credentials:
Unique code: MHA178757